Terms & Conditions

Return Policy

Due to the nature of the product, all sales are final. Rendezvous Scents is not able to accept returns, exchanges or provide refunds, for any reason whatsoever, once the package is shipped.

 

Shipping

At this time, Rendezvous ships within Canada and The United States. Shipments typically go out at the beginning and middle of each month; however new subscribers will be processed immediately. Rendezvous Scents uses Canada Post to ship, with a flat rate of $5.75 CAD for Canadian addresses, and $10 CAD for American addresses. 

You are responsible for providing us with the correct mailing address and any changes to said address should you move. Once the package is shipped it is up to you to ensure that delivery can occur and that a safe place exists to leave the package should you not be home to receive it. 

 

Compliance with IFRA Guidelines 

Each scent is an authentic product from the particular manufacturer with the ingredients being trade secrets. As such, they may contain ingredients that may be allergens to some.

All modern fragrances must comply with IFRA guidelines, which is a mandatory system of checks and balances that regulate what can go into a scent, and is continuously updated via the latest scientific research. These boundaries ensure the safety of consumers, animals, and the environment, however Rendezvous Scents cannot guarantee each formula, and therefore take no responsibility for any reactions you or others may have to the product.